The Board approved a reallocation of the target allocations in the Stable Value Option at the fourth quarter board meeting to enhance liquidity which was requested by the Insurance Companies providing wrap contracts to the Option. This could be achieved by increasing assets within a short-term laddered bond portfolio that would be wrapped while reducing exposure to longer-term bonds. Invesco and the DAP CIO proposed an alternate option of achieving the enhanced liquidity to the board at the fourth quarter board meeting. This option was to increase the CD portion of the Stable Value Option due to CDs having the same characteristics of a short-term laddered bond portfolio but at a higher yield. INVESCO, after discussions with the wrap contract providers, determined this proposed alternative would meet the requirements of the wrap providers.

On January 19th, Account Statements will be mailed to all participants who had a balance in the DAP in 2014. This mailing will include your Heads Up Newsletter. The statement schedule for the DAP is as follows:

mailed 3rd week of January – Year-End Statement/Heads Up Newsletter – mailed to all participants
distributed 3rd week of April – First Quarter Statement/Heads Up Newsletter – distributed per participant election of paperless or mailed
distributed 3rd week of July – Second Quarter Statement/Heads Up Newsletter – distributed per participant election of paperless or mailed
distributed 3rd week of October – Third Quarter Statement/Heads Up Newsletter – distributed per participant election of paperless or mailed

Statements are always available online at www.dap401k.com for all participants. Look for the “statements, documents and messages” link under the “My Account” tile. The third tab is the “statement on demand” page where you can specify your date range, view and print your statement.

You can sign up for paperless or change your distribution election at www.dap401k.com. You will find this page by clicking on the “Go Paperless” link under the “My Profile” tile. Please keep in mind that your distribution election

Assembly election among the other economic factors will dictate trend on Stock market in near term. The second phase of the Future Election costs will be held in Chhattisgarh on 20 November 2018. Madhya Pradesh and Mizoram are going to polls on November 28. Polling in Telangana  and Rajasthan will be held on 7 Dec 2018.

The domestic stock market is likely to remain volatile in the run-up to the general elections that are held in the aforesaid states and the political uncertainty will limit valuations to some extent in the near-term as well

If you have any questions or concerns about your statement please call customer service at 1-844-861-4327.

1-844-861-4DAP (4327) is the Directed Account Plan’s new dedicated phone number to reach a Retirement Plan Specialist or obtain your automated voice response system.  Please say “Representative” to be directed to a Retirement Plan Specialist.  Please click here for the Keytalk and Website Quick Reference Guide.

The KeyTalk automated voice response system makes it easier for you to keep an eye on your account and make transactions at any time you choose, 24 hours a day, seven days a week. In addition, you can speak with a DAP Retirement Specialist who can answer your questions Monday through Friday, From 9:00 a.m. to 8:00 p.m. ET.

Please keep in mind that transfer requests made via KeyTalk received on business days prior to the close of the New York Stock Exchange (4:00 p.m. Eastern Time or earlier on some holidays or special circumstances) will be initiated at the close of business the same day the request was received.

Since the Directed Account Plan converted to a new recordkeeper on 10/3/14, your January through September distributions took place through Fidelity as recordkeeper and your October through December distributions are through Great-West as your recordkeeper.   You may logon to www.401k.com to verify your distribution amounts taken at Fidelity by clicking on “transaction history” or “online statement”. You may logon to www.dap401k.com to verify your distribution amounts taken at Great-West by clicking on the Account History tile, “Transaction History”   or you can call the service center at 1-800-338-4015.

Periodic payments may be set up as a way to receive your retirement distribution in regular installments. These periodic payments are distributed on the 15th of each month. If the 15th falls on a weekend or holiday, then the periodic payment will process on the next business day.   

Your new website for account access, transactions, and account information is www.dap401k.com. If you need assistance with establishing your login, please contact your new DAP Service Center 1-800-338-4015. A customer service representative is available 9:00 am to 8:00 pm ET.

Please click here  for the Frequently Asked Questions (FAQs) developed from phone call and emails from the DAP participants concerning the recent change to Great-West Financial as the provider of recordkeeping services for the Directed Account Plan.

Exciting News About Enhancements to Your Directed Account Plan

The Directed Account Plan Board of Directors has selected Great-West Financial as the new provider of recordkeeping, communication and investment education services effective October 3, 2014.

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, as well insights about the upcoming transition from Fidelity Investments to Great-West Financial as the provider of recordkeeping services for your DAP account by following the links below. The first link brings you to the Transition Bulletin that was mailed out in August. You have a choice of either listening to a recorded slide show or viewing the slide show without sound addressing the transition. The Informational Recording of the slide show is both Mac and PC compatible. If you have a MAC, you will need to follow the steps to install a plug in.  You also have the option to view the slide show without sound. Either way, you will see the same information.

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Our participants had the opportunity to submit questions by calling Michelle Silberberg at 314-739-7373 or emailing at [email protected].  The deadline to submit the questions was 9/26.   Please click here for the  Frequently Asked Questions developed from your calls and emails.

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You may also begin contacting Great-West Financial directly with any questions beginning on October 6^th at (800) 338-4015, or view your account at that time on www.DAP401k.com.  Thank you for your continued support of the DAP.

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Frequently Asked Questions (FAQs)

Transition Bulletin

SLIDE SHOW – WITH SOUND

(Mac and PC Compatible – If you have a MAC, you will need to install the plugin. if you are experiencing problems it may be because you have older technology. Please follow this link to see if your computer is compatible with this new technology – https://e-meetings.verizonbusiness.com/global/en/netconferencing/net_sys_we.php)

Former TWA Pilots Link

CommunityAmerica Credit Union Employees Link

SLIDE SHOW – WITHOUT SOUND (pdf format)

Former TWA Pilots Link

CommunityAmerica Credit Union Employees Link

The 2013 Summary Annual Report was mailed out this month to all participants with balances in 2013. Please click here for a copy if this report.